Question 1

What is PadiSpace?

Accepted Answer

One place to run the things groups do together: elections, events and tickets, surveys, and emails to your people. Your surest padi to lock in.

Question 2

Who is it for?

Accepted Answer

Schools and universities, student unions, communities, clubs, associations, churches, businesses and event organisers. If you gather people, vote, sell tickets or collect responses, it fits.

Question 3

How do I get started?

Accepted Answer

Create an account, name your workspace, and pick the tools you need. Setup takes a few minutes, and you can add a teammate with only the access they need.

Question 4

How do elections work?

Accepted Answer

Private elections give each person on your voter list one vote, and everyone else is turned away. Public contests are open to anyone and can charge per vote. You choose whether live results are shown while voting runs or only once it closes.

Question 5

How is a school election kept fair?

Accepted Answer

Voters prove who they are with their matric number and surname. A six-digit code is then sent to the email saved on your voter list, never to an address typed in at the door. Each person can vote once per category. Matric numbers, surnames and emails are never shown publicly.

Question 6

Can I run paid votes?

Accepted Answer

Yes. You set the price per vote and voters see the price, the processing fee and the total before they pay. Earnings from paid votes are held until voting ends, then released to your wallet after PadiSpace’s commission.

Question 7

Can I organise events and sell tickets?

Accepted Answer

Yes. Run free RSVPs or paid tickets with several ticket types, share one link, and check people in at the door by scanning their QR ticket. Guests get their ticket by email, a reminder the day before, and a message if you change the date or venue.

Question 8

What if I cancel an event?

Accepted Answer

Everyone with a ticket is emailed straight away. If you choose to refund, paid tickets are sent back automatically and each guest gets a refund confirmation. Anything that can’t be refunded automatically is flagged so you can follow up.

Question 9

What does it cost?

Accepted Answer

Creating an account is free. Fees apply only when money moves: paid votes and paid tickets carry a small processing fee, shown to the buyer before they pay, and PadiSpace takes a commission on paid-vote earnings once voting ends.

Question 10

How do I get paid?

Accepted Answer

Ticket sales and released vote earnings land in your workspace wallet. Add your bank details, request a withdrawal, and you’ll get an email when it has been paid out. The minimum withdrawal is ₦1,000.

Question 11

What if a voter’s payment goes wrong?

Accepted Answer

A failed charge is never counted. If a payment arrives that can’t be counted, for example after voting has closed, it is refunded automatically and the receipt shows the status.

Question 12

Can I email my members or attendees?

Accepted Answer

Yes. Keep your people in contact lists, reuse the same list as voters, attendees or subscribers, and send them broadcasts. Everyone on a list can unsubscribe at any time.

Question 13

Can my team help manage it?

Accepted Answer

Yes. Invite teammates and give each person only the access they need, such as elections, events or the wallet. Changes to your workspace are recorded.

Question 14

Is my account kept secure?

Accepted Answer

Sign-ins use one-time codes, and we email you when your password changes or a new device signs in. Withdrawals and other sensitive actions ask you to confirm it’s you first.

Question 15

How do I reach you?

Accepted Answer

Send us a message from the contact page and we’ll reply by email as soon as we can.

Still wondering how it works?